DECIDE IN UNCERTAINTY

When the answer isn't clear, the responsibility still is.

Five vivid firsthand experiences show leaders how to challenge assumptions, weigh competing risks, make responsible decisions and own the outcomes. When information is incomplete and time is limited, Ken explores how seeking expertise, weighing the costs of delay, and accepting uncertainty shape responsible action. He introduces PREPARE • ASSESS • LISTEN • DECIDE • OWN as a practical discipline for making and owning consequential choices.

Participants will be challenged to

• Challenge critical assumptions by distinguishing verified facts from untested beliefs, identifying what remains unknown, and determining which uncertainties truly matter to the decision.
• Seek expertise and weigh competing risks by drawing on others’ knowledge and perspectives, evaluating consequences for the mission and the team, and recognizing when further analysis helps—or delay increases the danger.
• Make timely, principled decisions without assurance of success, adapt when new information warrants a change of course, and accept responsibility for both the consequences and the lessons learned.